LocationThis position is located at 180 El Camino Real, Palo Alto, California, 94304 United StatesRole SummaryThe Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer.Role ResponsibilitiesCustomer ExperiencePartners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customerTakes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environmentMentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectationsLeadership + Team Management Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectivesSets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goalsSupports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growthUtilizes brand resources to teach standards of product flow and merchandising; develops teams’ product knowledge to appeal to the local customerVisual + Business OperationsManages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristicsAssesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levelsPlans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdownsContributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as neededCommunication + Relationships Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updatesChecks in with leadership to maintain communication and ensure completion of store directives and projectsEmbraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planningContributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activitiesRole QualificationsAnthro brand fan3+ years store visual merchandising and leadership experienceStrong merchant skills and a history of delivering financial resultsExperience with floor planningProven record of developing great talentAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysThe PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit Pay RangeUSD $33.00 - USD $36.00 /Hr.US EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.Job SummaryJob Family: StoresEmployee Type: RegularPosition Type: Full-Time
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