Job Description

*No prior mortgage experience is required for this opportunity!*

As a Mortgage Loan Processor , your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

Primary Responsibilities

• Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
• Set up loan files, manually and on the computer
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required

Qualifications

• Excellent customer service skills
• Strong organization skills, attention to detail, and ability to multitask
• Strong oral and written communication skills

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